FAQ

Can I cancel my trial?

Yes, there is no commitment. You can cancel any time during the 14-day trial period.

Do I pay anything for the free trial?

No, the trial is free, but you do pay a small shipping and handling fee of $4.95.

How long does the free trial last?

Taken as directed, one Relax and Sleep Pack per day, the trial will last for 14 days.

Who's eligible for the free trial?

The free trial is a one-time introduction to the Relax and Sleep Pack for new customers. If you have never been a paying customer of the Relax and Sleep Pack and have not previously signed up for the free trial, you are eligible.

Who are the makers of the Relax and Sleep Pack?

The Relax and Sleep Pack has been created through a partnership of Natrol and ViteGuide.

Natrol®, LLC., a subsidiary of Aurobindo Pharma USA Inc., is one of the leading manufacturers of vitamins and supplements. Established in 1980, Natrol produces high quality vitamins and specialty and sports nutrition supplements to proactively manage and maintain good health to meet modern lifestyles. All products are NSF certified and made in the USA with a guaranteed efficacy through the expiration date on every product.

ViteGuide, Inc., is an innovator in the supplements industry with a singular purpose of making supplements more simple and convenient for consumers. ViteGuide is focused on supplement solutions that make supplement selection easier. Their unique packaging supports better daily adherence for any supplement regimen. And its subscription model ensures consumers don’t run out of supplements so that they can continue to get the most benefit from them. ViteGuide meets consumers where they are at, wherever that is and will make supplements simple for all.

How much does it cost?

After the 14-Day Free Trial ends the regular monthly Relax and Sleep Pack costs $30.

How long does it take to receive my first shipment?

We know that you would like to get started with your new program as soon as possible. We would expect you to receive your first order in approximately 4-5 business days. Your next order will automatically ship to you so you will receive it with about one week left of your current supplements.

How frequently do I receive shipments?

Each shipment contains a 4-week supply (28 days). Your shipment will be timed to arrive when you have about one week of supplements left.

How much is shipping?

The shipping for the regular monthly Relax and Sleep Pack is Free!

What if I am not happy with my order, can I return it?

Returns are Easy: We are excited for you to partner with Natrol and ViteGuide for your supplement needs. We want you to be 100% satisfied with your purchase so we also offer a 30-day money back guarantee. If you are not 100% satisfied with your purchase during the first 30 days, you are eligible for a full refund. Please give us a call at 800-207-5216 and we will work with you to make it right.

How do I change or cancel my subscription?

We want to make it easy for you to change your subscription as your needs change or cancel. Please call us at 800-207-5216. We are happy to help.

Can I postpone my next shipment?

Sure, give us a call at 800-207-5216 and we will make it happen.

How do I update my reminder settings?

Login to your account and easily adjust your settings (type, frequency, and time zone) in the designated area.

My question is not in the FAQs, what should I do?

Give us a call at 800-207-5216 and we will be happy to help. Who knows maybe we will add it to the list.

Should I talk to my doctor about the Relax and Sleep Pack?

Please consult with your physician before starting this or any supplement program.

Are your supplements high quality?

Yes, all our supplements are manufactured in the USA and comply with Good Manufacturing Practices (GMPs).

Free Trial